Question 1

How do I choose the right CRM for a small business?

Accepted Answer

Match the tool to your team size, what you actually need it for, and your budget. Small teams who want customers and orders in one place, with flat pricing, suit a tool like Jeanus. Large marketing-led teams that need advanced automation suit a bigger platform like HubSpot. Very small or simple setups may not need a full CRM yet.

Question 2

Do I even need a CRM?

Accepted Answer

Not always. If you are a one-person business with a handful of customers, a tidy spreadsheet can be enough. You usually need a CRM once things start slipping, more than one person needs the same up-to-date view, or you cannot see a customer's full history at a glance.

Question 3

Is Jeanus or HubSpot better for a small business?

Accepted Answer

Jeanus suits small businesses that want a CRM and website together, flat pricing and unlimited users. HubSpot suits larger, marketing-led teams that need its full platform and have the budget for per-seat pricing. The right answer depends on your size, needs and budget.

Which CRM is right for you?

How we work it out